Envisions Desk
Get input data from all user in real time anywhere and anytime using ticketing system
What Is Desk?
Desk is an application system with a ticket system that functions to share information about complaints, operations, and maintenance of assets. Tickets can be generated from anywhere based on your needs. You can adjust the ticket according to the SOP that applies to your company. Desks can provide convenience in submitting work orders to each division concerned with the work; information delivery can be channeled via pictures or chat.
Desk Feature List
Desk has several features to support the continuity of the system we offer. Feel the ease of submitting work orders, submitting complaints and getting information through your device.
Create New Ticket
Easy to create ticket from web, mobile apps and whatsapp
Manage Ticket
Add comment, photo or others to communicate
SLA Tags
Add comment, photo or others to communicate
Activity Log
Detailed activity logs from create new ticket to done
Reporting
Create report for ticket list or specific detailed ticket in csv or pdf format
Status update
Realtime status update ticket. Status : new, ongoing, hold, done, pending
Desk Complete Solution
Desk provides solutions in various existing systems, connecting individuals to provide information about various events on your assets. provide various types of reporting according to your needs and desires. Tickets can be adjusted to meet your needs.
General Ticketing System
Get input data from all user in real time anywhere and anytime using ticketing system.
Visitor Management System
Connect desk and people with ticketing system. Manage each visit more effectively and efficiently.
Anomaly from CCTV / IOT
Get a smart CCTV that can analyze every movement by using devices via IoT.
Package and Delivery
Scheduling and controlling every shipment and packaging becomes easier and faster
Why Use Desks?
Desk Help you get information from anywhere, there, or anytime the desk with features such as ticketing, work orders, and asset management. With Desk, you will have no difficulty keeping and caring for your assets because all the information is contained on one device.